{"id":917,"date":"2022-08-23T06:39:40","date_gmt":"2022-08-23T06:39:40","guid":{"rendered":"https:\/\/engazcrm.com\/Blog\/?p=917"},"modified":"2025-09-01T19:46:39","modified_gmt":"2025-09-01T16:46:39","slug":"customer-relationship-management-software","status":"publish","type":"post","link":"https:\/\/engazcrm.com\/blog\/customer-relationship-management-software\/","title":{"rendered":"\u0623\u0642\u0648\u064a \u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 crm"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>\u0647\u0644 \u0633\u0626\u0645\u062a \u0645\u0646 \u0628\u0639\u062b\u0631\u0629 \u0627\u0644\u0623\u0648\u0631\u0627\u0642 \u0648\u062a\u0634\u062a\u062a 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\u0648\u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0645\u0646 \u0623\u0642\u0633\u0627\u0645 \u0634\u0631\u0643\u062a\u0643 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0639 \u0627\u0644\u062a\u0639\u0645\u0642 \u0623\u0643\u062b\u0631 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0628\u064a\u0627\u0646\u0627\u062a\u0647\u0645 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0647\u0645 \u0639\u0628\u0631 \u062a\u0642\u062f\u064a\u0645 \u0623\u0641\u0636\u0644 \u062e\u062f\u0645\u0629\u060c \u0645\u0639 \u062c\u0630\u0628 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0636\u0645\u0627\u0646 \u0646\u0645\u0648 \u0623\u0639\u0645\u0627\u0644\u0643\u060c \u0641\u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0647\u0648 \u0631\u0643\u064a\u0632\u0629 \u0645\u0646 \u0631\u0643\u0627\u0626\u0632 \u0646\u062c\u0627\u062d \u0645\u0624\u0633\u0633\u062a\u0643 \u0623\u0648 \u0634\u0631\u0643\u062a\u0643 \u062f\u0648\u0646 \u0634\u0643.<\/p>\n<h2>\u0628\u0631\u0646\u0627\u0645\u062c CRM \u0639\u0631\u0628\u064a<\/h2>\n<p>\u064a\u0633\u0627\u0639\u062f\u0643 \u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 crm \u0643\u0635\u0627\u062d\u0628 \u0639\u0645\u0644 \u0623\u064a\u0627 \u0645\u0627 \u0643\u0627\u0646 \u062d\u062c\u0645\u0647 \u0633\u0648\u0627\u0621 \u0635\u063a\u064a\u0631\u0627\u064b \u0623\u0648 \u0643\u0628\u064a\u0631\u0627\u064b\u060c \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u062a\u0628\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0639\u0645\u0644\u0627\u0621\u0643 \u0645\u0646 \u0643\u0627\u0641\u0629 \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0628\u064a\u0646 \u064a\u062f\u064a\u0643\u060c \u0639\u0628\u0631 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629\u060c<\/p>\n<p>\u0648\u0623\u0628\u0631\u0632\u0647\u0627 \u062d\u0644\u0648\u0644 \u0627\u0644\u0633\u062d\u0627\u0628\u0629 \u0627\u0644\u062a\u064a \u062a\u062f\u0639\u0645 \u0643\u0644 \u062e\u0637\u0648\u0629 \u0641\u064a \u0631\u062d\u0644\u0629 \u0639\u0645\u064a\u0644\u0643 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0628\u0647\u062f\u0641 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u064a\u0647 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\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0629 \u0627\u0644\u0645\u062e\u0635\u0635 \u0644\u0643\u0627\u0641\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0639\u0642\u0627\u0631\u064a\u060c \u0648\u0627\u0644\u0630\u064a \u064a\u0642\u062f\u0645 \u0644\u0643 \u0623\u0642\u0648\u0649 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0648\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0630\u0643\u064a\u0629 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0634\u0627\u0645\u0644\u0629 \u0648\u0645\u0643\u062b\u0641\u0629 \u0644\u0643\u0644 \u0643\u0628\u064a\u0631\u0629 \u0648\u0635\u063a\u064a\u0631\u0629 \u062a\u062d\u062f\u062b \u0641\u064a \u0634\u0631\u0643\u062a\u0643\u060c \u0648\u0639\u0646 \u0623\u0647\u0645 \u0645\u0645\u064a\u0632\u0627\u062a \u0646\u0638\u0627\u0645 <a href=\"https:\/\/engazcrm.com\/blog\/\">engazcrm<\/a>\u00a0\u0627\u0644\u062a\u064a \u062c\u0639\u0644\u062a\u0647 \u064a\u062d\u0648\u0632 \u0639\u0644\u0649 \u062b\u0642\u0629 \u0623\u0643\u062b\u0631 \u0645\u0646 20 \u0623\u0644\u0641 \u062e\u0628\u064a\u0631 \u0639\u0642\u0627\u0631\u064a \u0627\u0644\u0622\u062a\u064a:<\/p>\n<ul>\n<li>\u064a\u0639\u062a\u0645\u062f \u0641\u064a \u062a\u062e\u0632\u064a\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0639\u0644\u0649 <span style=\"font-weight: 400;\">\u0627\u0644\u0627\u0633\u062a\u0636\u0627\u0641\u0629 \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629 AWS \u0627\u0644\u062a\u064a \u062a\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0634\u0631\u0643\u0629 <a href=\"https:\/\/ar.wikipedia.org\/wiki\/%D8%A3%D9%85%D8%A7%D8%B2%D9%88%D9%86_(%D8%B4%D8%B1%D9%83%D8%A9)\" target=\"_blank\" rel=\"noopener\">\u0623\u0645\u0627\u0632\u0648\u0646<\/a>\u060c \u0648\u0627\u0644\u062a\u064a \u062a\u0645\u062a\u0627\u0632 \u0628\u0623\u0639\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062d\u0645\u0627\u064a\u0629 \u0648\u0627\u0644\u0623\u0645\u0627\u0646\u060c \u0643\u0645\u0627 \u062a\u0645\u062a\u0627\u0632 \u0628\u0627\u0644\u0633\u0631\u0639\u0629 \u0627\u0644\u0641\u0627\u0626\u0642\u0629 \u0641\u064a \u0627\u062a\u0645\u0627\u0645 \u0627\u0644\u0645\u0647\u0627\u0645 \u0628\u062f\u0642\u0629 \u0648\u0633\u0647\u0648\u0644\u0629.<\/span><\/li>\n<li>\u064a\u062a\u0645 \u0627\u0644\u0646\u0633\u062e \u0627\u0644\u064a\u0648\u0645\u064a \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u061b \u0644\u0636\u0645\u0627\u0646 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u064a\u0647\u0627 \u0645\u0646 \u0627\u0644\u0641\u0642\u062f.<\/li>\n<li>\u0643\u0645\u0627 \u064a\u0648\u0641\u0631 \u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0625\u0646\u062c\u0627\u0632 <span style=\"font-weight: 400;\">\u062a\u0637\u0628\u064a\u0642 \u062e\u0627\u0635 \u0644\u0644\u0647\u0648\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u0629 \u0644\u0646\u0638\u0627\u0645\u064a \u0627\u0646\u062f\u0631\u0648\u064a\u062f \u0648ios\u061b \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u062a\u0635\u0641\u062d\u0647 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0648\u0645\u0646 \u0623\u064a \u0645\u0643\u0627\u0646.<\/span><\/li>\n<li>\u064a\u0642\u062f\u0645 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u0633\u0627\u0631 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0639\u0642\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0623\u0648\u0644 \u062e\u0627\u0635 \u0628\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0639\u0642\u0627\u0631\u064a\u060c \u0633\u0648\u0627\u0621 \u0643\u0627\u0646\u062a \u0627\u0644\u0634\u0631\u0643\u0627\u062a (primary) \u0648\u0627\u0644\u0628\u0627\u0626\u0639\u064a\u0646 (reseller)\u060c \u062d\u064a\u062b \u064a\u0632\u0648\u062f\u0647\u0627 \u0628\u0646\u0638\u0627\u0645 \u0630\u0643\u064a \u0644\u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u062f\u0648\u0646 \u062d\u062f\u0648\u062b \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0641\u064a \u0627\u0644\u0631\u062f\u060c \u062d\u064a\u062b \u064a\u062a\u0645 \u0625\u0639\u0627\u062f\u0629 \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0645\u0648\u0638\u0641 \u0622\u062e\u0631 \u0623\u062a\u0648\u0645\u0627\u062a\u064a\u0643\u064a.<\/li>\n<li>\u0623\u0645\u0627 \u0627\u0644\u0645\u0633\u0627\u0631 \u0627\u0644\u062b\u0627\u0646\u064a \u0641\u0647\u0648 \u064a\u0641\u064a\u062f \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0639\u0642\u0627\u0631\u064a \u062e\u0627\u0635\u0629 \u0641\u064a \u0642\u0633\u0645 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0648\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u062f\u0641\u0639 \u0628\u0627\u0644\u062a\u0642\u0633\u064a\u0637\u060c \u062d\u064a\u062b \u064a\u0642\u062f\u0645 \u0631\u0633\u0627\u0626\u0644 \u0648\u0627\u0634\u0639\u0627\u0631\u0627\u062a \u062a\u0630\u0643\u064a\u0631\u064a\u0629 \u0628\u0627\u0644\u0645\u0648\u0627\u0639\u064a\u062f\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0646\u0638\u0627\u0645<span style=\"font-weight: 400;\"> Eois \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0645\u0633\u0628\u0642\u0629 \u0627\u0644\u062d\u062c\u0632.<\/span><\/li>\n<li>\u064a\u0645\u0643\u0646 \u0631\u0628\u0637 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u0633\u0647\u0648\u0644\u0629 \u0628\u0623\u064a \u0645\u0646\u0635\u0629 \u0639\u0646 <span style=\"font-weight: 400;\">\u0637\u0631\u064a\u0642 \u0627\u062f\u0648\u0627\u062a \u0627\u0644\u0631\u0628\u0637 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0627\u0644\u0645\u062a\u0648\u0641\u0631\u0629 \u0628\u0627\u0644\u0633\u064a\u0633\u062a\u0645 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u062a\u064a\u0633\u064a\u0631 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0643\u0645\u0627 \u064a\u0633\u0647\u0644 \u0631\u0628\u0637\u0647 \u0628\u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629\u060c \u0648\u0647\u0630\u0627 \u0627\u0644\u0623\u0645\u0631 \u064a\u0639\u062a\u0628\u0631 \u0645\u0646 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u0642\u0648\u064a\u0629 \u0641\u064a \u0645\u062a\u0627\u0628\u0639\u0629 \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u062d\u0645\u0644\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629.<\/span><\/li>\n<li>\u062a\u062a\u0628\u0639 \u0643\u0644 \u0639\u0645\u064a\u0644 \u062e\u0644\u0627\u0644 \u0631\u062d\u0644\u062a\u0647 \u0639\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0645\u060c \u062d\u064a\u062b \u064a\u0633\u062a\u0637\u064a\u0639 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0645\u062a\u0627\u0628\u0639\u0629 \u0628\u0639\u0636\u0647\u0645 \u0627\u0644\u0628\u0639\u0636 \u0648\u0643\u0630\u0644\u0643 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u062f\u0648\u064a\u0646 \u0623\u064a \u0645\u0644\u0627\u062d\u0638\u0629 \u0623\u0648 \u062a\u0639\u0644\u064a\u0642 \u062d\u0648\u0644 \u0623\u062d\u062f\u062b \u0645\u0627 \u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0641\u064a\u0647 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<\/ul>\n<p>\u0648\u0623\u062e\u064a\u0631\u0627\u064b\u060c \u0633\u0648\u0641 \u064a\u0645\u0646\u062d\u0643 \u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 crm \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0632\u0627\u064a\u0627 \u0627\u0644\u062d\u0635\u0631\u064a\u0629 \u0627\u0644\u062a\u064a \u0644\u0646 \u062a\u062d\u0635\u0644 \u0639\u0644\u064a\u0647\u0627 \u0633\u0648\u0649 \u0628\u0639\u062f \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0648\u0627\u0644\u062a\u0639\u0627\u0642\u062f \u0641\u0647\u0648 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0623\u0643\u062b\u0631 \u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643 \u0643\u0635\u0627\u062d\u0628 \u0634\u0631\u0643\u0629 \u0639\u0642\u0627\u0631\u064a\u0629 \u0644\u0644\u0646\u062c\u0627\u062d \u0648\u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u0627\u0644\u0633\u0648\u0642.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\u0647\u0644 \u0633\u0626\u0645\u062a \u0645\u0646 \u0628\u0639\u062b\u0631\u0629 \u0627\u0644\u0623\u0648\u0631\u0627\u0642 \u0648\u062a\u0634\u062a\u062a \u0627\u0644\u0645\u0647\u0627\u0645 \u0648\u0636\u064a\u0627\u0639 \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u062c\u0647\u062f \u0641\u064a \u062a\u0643\u0631\u0627\u0631 \u062e\u0637\u0648\u0627\u062a \u0625\u062f\u0627\u0631\u064a\u0629 \u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u062f\u0648\u0646 \u0637\u0627\u0626\u0644\u061f \u0627\u0644\u062d\u0644 \u064a\u0643\u0645\u0646 \u0641\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0628\u0631\u0646\u0627\u0645\u062c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 crm \u0627\u0644\u0630\u064a \u064a\u0642\u062f\u0645 \u0644\u0643 \u0643\u0627\u0641\u0629 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0630\u0643\u064a\u0629 \u0639\u0628\u0631 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u064a \u0645\u0648\u062d\u062f \u064a\u062c\u0645\u0639 \u0643\u0627\u0641\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0645\u0646 \u0623\u0642\u0633\u0627\u0645 \u0634\u0631\u0643\u062a\u0643 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0645\u0639 \u0627\u0644\u062a\u0639\u0645\u0642 \u0623\u0643\u062b\u0631 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0628\u064a\u0627\u0646\u0627\u062a\u0647\u0645 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